Our mission is to build long-term partnerships by delivering high-quality, reliable, consistent cleaning services.
With extensive multi-industry experience, interpro provides high-value, high-quality cleaning services across Western Australia.
Locally owned and operated, our hands-on, customer-centric approach helps us deliver a consistently reliable and trusted service.
We provide integrated services and general maintenance and facility management for clients across commercial, corporate, retail, healthcare, aged care, education and industrial sectors.
To take the hassle out of juggling multiple contracts and suppliers, and save you time and money, we provide one contract, one bill, and one point of contact.
Quality certified and committed to eco-friendly cleaning and recycling, we have a waste recycling program and only use cleaning equipment and products that meet our sustainability objectives. This includes minimising resources and pollution and impact on the environment.
Focused on service and developing sustained partnerships, we provide ongoing client contact and communication, from the initial brief and assessment, right throughout the contract.
We employ a rigorous, six-step recruiting process and compulsory on-site training, adhering to work safe and company protocols. This provides our clients with confidence they will receive the high-quality service they pay for, delivered by our trustworthy, professional in-house team.
Our foundations:
Honesty
We are people of our word. We mean what we say and we do what we say. We believe a handshake is a solid contract. It’s a deal. Our relationships are built on trust. You can be confident you will receive the service and quality you pay for.
Reliability
We closely monitor our work and regularly communicate and advise if there are any issues. We have high expectations of ourselves. You can be assured we will get the job done, right, every time – with the care and attention it deserves.
Communication
We are not just your first point of contact. We consistently communicate with you throughout your contract. We are customer-centric and focus on long-term partnerships. We lead by example and instil best practice into our dedicated teams. We are proactive. We are responsive. We are direct. You will always know where you stand.
Environmentally aware
As part of our commitment to protecting the environment, we have a waste recycling program and ensure sustainable use of resources, including environmentally friendly products and equipment. Our focus is on minimising pollution and preventing degradation of the environment.
Striving to continually improve our performance, we seek to engage customers, employees, the community, and stakeholders in determining eco-friendly priorities, and in balancing the environmental and economic aspects of our operations.
Occupational Health & Safety
We are diligent about conducting in-house training to ensure we comply with industry health and safety standards. All our staff are accredited in occupational health and safety, hazard awareness and public safety.
Implementation of this ensures:
- Information, training and supervision is provided to all staff
- Safe work procedures are implemented
- Hazards and risks are identified and managed
Quality Assurance
We’re committed to quality, and are one of the few cleaning firms to have an ISO 9001 certification. We have embraced the internationally recognised Quality Management System (QMS). The QMS is structured on, and meets the requirements of AS/NZS ISO 9002:1994 ‘Quality Systems – Models for Quality Assurance in Production, Installation and Servicing’.
Contact us for our full list of policies, and to book your free initial clean. (Conditions apply)
